Crew Controller

To support our client's crew control team in Malta, we are looking for a dynamic and highly motivated person.

About the Company:

One of the leaders in Business Aviation, Transaction and Completion services. For over 15 years, the Company has been engineering luxury for VIP customers looking for personal and professional management of their private aviation needs: aircraft sales and acquisitions, aircraft operations and charter management, cabin interiors, maintenance and upgrades.

 
In this challenging Crew Controller position your main duties and key responsibilities are:

• Cost analysis and liaison with the accounting team
• Liaison with the AOC team
• Covid restriction review and analysis
• Operational administration
• Crew notification
• Communication with Customers
• Liaison between the Customer and the Company internal department to match Customer’s expectations
• Planning and publication of the duty-schedule including the co-ordination of all training activities for all flight crew members
• Guarantee compliance with the flight and duty time limitations of each AOC
• Monitoring of the flight crew members duty-scheduling as to ensure the availability of an adequate number of flight crew members according to the operational requirements.
• Administration and update of the crew members personal duty-scheduling data and history.
• Travel arrangements for flight crew members and Company staff members warranting a cost effective and reliable travel program in accordance to the company travel policy.
• Monitor and support international crew member’s passport validity and visa requirements for any intended travel arrangements.
• Co-ordination and communication between the flight crew members and all relevant departments of the Company (including the respective service providers) in order to provide a safe, efficient and uninterrupted scheduling of service personnel.
• Establishing periodical data evaluation. Invoices controlling
• Crew training files administrations
• Crew training department support
• Participating to weekly / monthly management meeting. Internal relation with other sections, external relation with operational partners, service providers, and authorities.
• Promoting a culture of safety

 
Qualifications and experience shall include:
 

• Minimum 5 years of experience in a VIP aircraft management and charter environment, with worldwide flight operations
• Familiarity flight and duty time limitation
• Experience in crew training management, crew travel, and crew visa
• Familiarity with aircraft performance (preferably with wide bodied aircrafts), international regulations, EASA rules, operations manual (OM) and flight entry requirements.
• Proactive active with strong organizing skills, team-oriented, flexible approach and able to provide solid results under high pressure
• Excellent communication skills in English / oral and written; additional languages will be preferred.
• IT skills / experience in use of dispatch related software – flight planning systems (i.e. Jet planner), SITA / AFTN communications, sched/ops control systems and MS Office applications
• Willingness to work on shifts; night shift included
• Willingness to relocate to Malta, unless already living in Malta
• Excellent ability to manage critical and high-pressure situations
• Solid communication skills
• Ability to cope with heavy workload
• Ability to answer Customer’s queries
• Understand of Customer’s needs and expectations trough effective communication
• Building relationships with clients based on trust and respect

 
Benefits 

• Competitive salary
• Fun Team building activities
• Travel Insurance
• Personal Accident Insurance 
• Free Health Insurance
• Free Dental Insurance
• Encouragement of innovation and support in personal and professional growth 
• Office with beautiful outdoor space, facing the yacht marina